Impeccable guest service is the hallmark of every 5-star hotel in Pagoh. From the second you arrive, staff are at your beck and call, whether offering luggage assistance and storage or providing a turn-down service. Plus, hotels must offer top-rate amenities to be considered for a 5-star rating. These can include luxury bathrobes, an on-site spa, swimming pools, gastronomic restaurants and knowledgeable concierge.