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"Rooms were clean and easy accessible to mall."

"Room ready before standard checkin timing, room is clean and well-maintained. location is good and mall is just beside "

"Check-in was a breeze. We came very early but the staff gave us an early check-in which was very helpful. Good facilities. Our go-to hotel whenever we come to JB."

"Check-in friendly and helpful."

"Well rested, nice beds and pillows and comfortable relaxing showers."

"Our stay this time round as compared to 9 months ago is so much better. Every single staff whom we met were super helpful. Facilities also seemed to have gotten better. Just have to be careful while driving as the light right before turning into the hotel isn’t working and have to beware of traffic "

"Service staff was excellent"

"Excellent"

"Nice room and nice access to business lounge - so we had our breakfast & dinner there. The food is really nice in our opinion. We tried breakfast at Causeway Cafe L6 once. Its medium entry level and very crowded. Not really suitable if travelling with young babies. We stayed in the suite but the toilet has a persistent sewer smell, this is probably bad plumbing design. "