Exceptional guest service is the defining feature of every 5-star hotel in Piedmont. From the minute you arrive, staff cater to your every need, whether offering luggage assistance and storage or providing a nightly turn-down service. What's more, hotels must feature top-rate conveniences to obtain a 5-star rating. These can include luxury bathrobes, on-site spa facilities, pools, gastronomic kitchens and knowledgeable concierge.