Faultless guest service is the defining feature of every 5-star hotel in Piedras Negras. From the moment you enter the lobby, staff ensure your every need is met, whether arranging customized tours or providing in-room massages. Plus, hotels have to feature superior amenities to obtain a 5-star rating. These can include luxury baths, saunas or spas, swimming pools, fine dining kitchens and knowledgeable concierge.