Exceptional guest service is at the heart of every 5-star hotel in Popelkovo. From the minute you step through the door, staff cater to your every whim, whether recommending activities and tours or providing a turn-down service. On top of that, hotels must offer superior amenities to obtain a 5-star rating. These can include luxury bathrobes, spas or saunas, pools, fine dining restaurants and knowledgeable concierge.