Flawless guest service is the defining feature of every 5-star hotel in Portland. From the instant you arrive, staff cater to your every need, whether recommending activities and tours or providing in-room beauty treatments. What's more, hotels must offer superior amenities to obtain a 5-star rating. These can include luxury toiletries, spas or saunas, swimming pools, gastronomic restaurants and knowledgeable concierge.