Exemplary guest service is the hallmark of every 5-star hotel in Raglan. From the minute you step through the door, staff attend to your every whim, whether arranging customized tours or providing in-room beauty treatments. Additionally, hotels must feature upscale conveniences to qualify for a 5-star rating. These can include luxury bathrooms, spas or saunas, swimming pools, fine dining kitchens and knowledgeable concierge.