In Reagan, a hotel needs to offer a certain number of high-end amenities to earn a 5-star rating. These can include on-site gyms, saunas and spas, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can expect things like in-room massages, nightly turn-down services and concierge services. Some may also offer thoughtful touches like a welcome gift.