Find 5 Star Hotels in Red Hill from AED 374

"Clean modern resort well maintained and friendly and helpful staff"

"The hotel is situated in a good location, close to shops, easy access, has three good restaurants. Ambiance at the restaurants is beautiful. Staff are friendly and helpful. Stayed there 3 nights for a birthday staycation. However, one of the ice buckets i requestes to chill my expressed breast milk has a very yucky rusty cover. Staff apologized for this, and later that day I saw reception staff carefully scrutinizing ice buckets at the front desk. Some coffee cups were dusty and the shower curtain edges had a few moldy spots in it, they asked me for my feedback and i did tell IHG about this so they moved us to a better room with a double ensuite. After a few days, I was surprised to see that my credit card was charged twice for our whole stay. I have paid for the nights weeks in advance and staff have acknowledged this, but charged us again. After I alerted staff, It took a few hours to get a response via email. They were apologetic but to my dismay refunded the wrong amount, less than what we paid for - Another mistake! If i didnt check twice I would have lost money twice! Quite unbelievable! I have lost trust in leaving my CC details at 5 star hotels. And 4 days counting I still havent gotten a refund of my double charge. The attention to detail in payments and refunds is lacking, unfortunately"

"The rooms are in need of an upgrade. Our wardrobe could not be opened without slamming into the room door which is obviously not ideal it was also very dusty on the shelving in there. There was dust and scuffs around the walls and weirdly only a single bedside lamp in our room. The rooms could benefit from some fresh paint and a dust. The bathroom was beautiful but one of the hooks wasnt even attached to the wall so it fell off when a towel was hung on it. Also, we found it strange that you aren't given any map or guidance about where to find things around the property at check in like the indoor pool which we ended up finding by accident. These are all little things but in a 5 star property they shouldn't be an issue. "