In Rengali, a hotel needs to provide a specific level of high-end amenities to be designated 5 stars. These can include on-site gyms, spas and saunas, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their extraordinary service. You can expect things like concierge services, nightly turn-down services and in-room massage. Some may even offer additional touches such as welcome gifts.