In Rising City, a hotel needs to provide a specific number of high-end conveniences to be designated 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-centric service. You can look forward to things like nightly turn-down services, concierge services and in-room massages. Some may also offer special touches like welcome gifts.