In Rushsylvania, a hotel is required to offer a certain number of upscale features to earn a 5-star rating. These can include gourmet restaurants, on-site gyms, saunas and spas, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their extraordinary service. You can expect things like nightly turn-down services, in-room massages and concierge services. Some may also offer special touches like welcome gifts.