In Sahakon Nikhom, a hotel must offer a specific level of upscale amenities to earn 5 stars. These can include on-site gyms, gourmet restaurants, saunas and spas, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their guest-centric service. You'll enjoy things like in-room massages, concierge services and nightly turn-down services. Some may also offer thoughtful touches like welcome gifts.