Flawless guest service is the foundation of every 5-star hotel in Saint Stephens. From the minute you arrive, staff cater to your every whim, whether offering luggage assistance and storage or providing in-room massage treatments. In addition, hotels must offer upscale amenities to be eligible for a 5-star rating. These can include luxury toiletries, a wellness center, pools, gastronomic restaurants and knowledgeable concierge.