Impeccable guest service is at the heart of every 5-star hotel in Satanta. From the moment you enter the lobby, staff attend to your every whim, whether recommending activities and tours or providing in-room massage treatments. What's more, hotels have to offer superior amenities to qualify for a 5-star rating. These can include luxury toiletries, an on-site spa, pools, gourmet kitchens and knowledgeable concierge.