Flawless guest service is the foundation of every 5-star hotel in Seneca. From the minute you step through the door, staff attend to your every need, whether recommending activities and tours or providing in-room beauty treatments. Additionally, hotels must offer upscale amenities to be entitled to a 5-star rating. These can include deluxe baths, an on-site spa, swimming pools, gastronomic restaurants and knowledgeable concierge.