Impeccable guest service is the defining feature of every 5-star hotel in Shawanee. From the second you arrive, staff cater to your every whim, whether arranging customized tours or providing in-room massages. Also, hotels must feature upscale amenities to qualify for a 5-star rating. These can include luxury toiletries, an on-site spa, swimming pools, gastronomic restaurants and knowledgeable concierge.