Exemplary guest service is the foundation of every 5-star hotel in Sojangmi. From the moment you arrive, staff attend to your every need, whether recommending activities or providing in-room massages. What's more, hotels must offer superior amenities to be eligible for a 5-star rating. These can include deluxe baths, saunas or spas, pools, fine dining kitchens and knowledgeable concierge.