Flawless guest service is at the heart of every 5-star hotel in Sunberanjar. From the minute you arrive, staff are at your beck and call, whether answering room service calls 24/7 or providing a nightly turn-down service. Also, hotels must feature top-rate amenities to qualify for a 5-star rating. These can include luxury bath products, spas or saunas, swimming pools, fine dining kitchens and knowledgeable concierge.