In Talas, a hotel is required to offer a certain number of upscale conveniences to earn a 5-star rating. These can include saunas and spas, on-site gyms, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their superior standard of service. You can expect things like in-room massages, nightly turn-down services and concierge services. Some may also offer special touches such as welcome gifts.