Impeccable guest service is the defining feature of every 5-star hotel in Thung Ngam. From the minute you step through the door, staff attend to your every need, whether arranging valet parking or providing a nightly turn-down service. In addition, hotels have to offer upscale conveniences to qualify for a 5-star rating. These can include deluxe baths, saunas or spas, swimming pools, fine dining restaurants and knowledgeable concierge.