In Turpin, a hotel needs to offer a specific level of high-end amenities to be rated 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their superior standard of service. You can expect things like nightly turn-down services, in-room massages and concierge services. Some may even offer additional touches such as welcome gifts.