Faultless guest service is the hallmark of every 5-star hotel in Ubong. From the moment you arrive, staff attend to your every whim, whether answering room service calls 24/7 or providing a nightly turn-down service. On top of that, hotels must feature upscale conveniences to qualify for a 5-star rating. These can include luxury bathrobes, on-site spa facilities, pools, fine dining restaurants and knowledgeable concierge.