Impeccable guest service is at the heart of every 5-star hotel in Wau. From the moment you enter the lobby, staff attend to your every need, whether arranging valet parking or providing a nightly turn-down service. Additionally, hotels have to offer superior conveniences to be entitled to a 5-star rating. These can include luxury toiletries, spa facilities, pools, gastronomic restaurants and knowledgeable concierge.