Find 5 Star Hotels in West Island

"Room rates are way overpriced for what they offer. I’ve stayed in nicer hotels in Thailand where I received a welcome drink, fruit basket, stocked minibar and more for half the price. None of these things were offered. The food at all outlets is shocking! I wonder if the GM ever eats there? My room was not very clean. Upon entering the room the floor was still wet from cleaning. The swimming pools are nice and location is good near to the beach, but I would not stay here again."

"酒店入住体验非常不错，后院的海滩景色真是叹为观止，难得的美景，自助早餐也好吃，就是假期时间太多，不然还可以多住几晚"

"The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean."

"Limited services and support and some obvious cost cutting measures in place."

"They really pay attention to details "

"Perfect for a relaxing weekend. Excellent secluded location, wonderful Zen style facility, and a young, well trained attentive staff. The quality of hotel guests are also excellent. "

"The first night we were set on a room right next to the DJ . So it was so loud we couldn’t sleep until like midnight . The. They were kind enough for the next day to put us in another room . However the bedsheets were so dirty that we couldn’t go to bed until they came back to change them at 11pm . They gave us a bottle of wine for the issue , that was nice but I really didn’t expect this from this price of hotel ."

"We loved the size of the hotel and its luxury amenties. Truly world class excellence."

"There for a short break during the work week. It was a great way to unwind - walking on the beach, sitting by the pool sipping beer. Definitely a place to go for that much needed break"

"Very nice hotel"

"Lovely two day stay at the Villa in Sanya, away from any crowds and a nice beachfront mostly to ourselves. Breakfast was quite good even if dinner on-site was more average, but quite close to downtown Sanya so plenty of local dining options within easy reach. Very pleasant little retreat!"

"over rated"

"价格是5星级酒店的价格，酒店根本达不到准5星，就是招待所水平，，旅途中最扫兴的就是住了这个酒店 The hotel does not reach the standard 5 stars. It is the level of the Motel. The most disappointing thing in the trip is to stay at this hotel."

"Overall is a very pleasant stay. Though hotel a little run down but the service is excellent. Will like to express my special thanks to the chief concierge Mr Steve Li and his staff My Wang for helping us to arrange all our activities throughout our stay. We indeed enjoy ourselves very much and will definitely stay again. "

"the overall stay was very pleasant and nice as we had a good time there with friendly front desk staff and helpful ones who offered some good tips for food and sightseeing around the area. the room was very nice too and well done up. love the queen size bed on offer too"