"The main positive about this property are the staff and the location. The staff are very polite, professional and most of all personable and helpful. Major props to Crystal and Sunny. Nothing but good things to say about them. The hotel is also very close to Tianmen Mountain cablecar station as well as local restaurants and airport/train station as a result of being in the city center. The property itself is well maintained though quite old and main drawbacks is the fact that the property itself...
"This was a magical place to spend a few days. The room was superb and perfect for our needs and the location was idyllic high in the mountains. What made this stand out though was the superb Concierge who organised and booked all of our visits to the many attractions of the area. Transport, timings and tickets were all taken care of. It was like having your own travel agency. She was brilliant. Breakfast was fine but the restaurant was excellent and really good value. For a first time visitor to...
"Nous avons passé trois agréables nuits à l’hotel Thirty One. Le personnel était très aimable et nous avons eu beaucoup d’aide pour planifier notre séjour à Zhangjiajie. Une ambiance très « auberge de jeunesse » qui est forte agréable."
"Great location, helpful staff, manager SuTang was fantastically accommodating. The hotel has a beautiful feeling and is very comfy and welcoming. Located only 75 metres from the main night market in Zhangjiajie. Would recommend to all. Please be aware that there is a large language barrier and you need to organise your transfer from the airport prior as there is no hotel airport pickup."