Find hotels near AMSC - Acquavillage Gallarate, Milan from AED 372

"The room was clean and very comfortable."

"The room is very small, and the walls were dirty. I was placed in a room for a person with disabilities, even though I am not disabled, and I was not informed about this in advance. The room didn’t have a toilet seat, and the shower was неудобный, which was very surprising to me. When I went to the reception to ask what the problem was and why there was no toilet seat, I was told that it was a room for disabled guests as all other rooms are not available. I was quite surprised that I had been given such a room without any prior notice or confirmation, especially since I had booked the hotel in advance. Seeing my dissatisfaction, they offered to change the room, but I no longer felt like moving. Moreover, the hotel does not have an elevator, and I would have had to carry my suitcase up the stairs to another room, as the standard rooms are located on the upper floors. The breakfast was very limited. Overall impression: 3 out of 5."

"No breakfast "

"Easy check in, quiet and comfortable."

"Room was clean. Arrived late. Staff took ages to check us in. I asked for help to use the vending machine as it didnt seem to be accepting my card. Wasnt sure if i was doing something wrong. She wasnt interested. Asked if the bar was open. Was told it was, but nobodybwas manning it. I didnt have time to stand around and wait as we had an early mroning flight. Had 2 kids with me who went to bed thirsty. Staff were poor. Ordered a transfer for early morning which turned up prompt. "

"There was zero communication with host. We could not check in and waited over five hours. VRBO made up for it by refunding our stay and making it right. I’m happy with VRBO and will continue to use VRBO. However I will never use that host and I do not recommend the host or property. It felt very unsafe and dark. Waited for five hours and could not check in."