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" This is not a Grand hotel in the sense of the Danieli or Excelsior, however, that is probably because they choose not to have a restaurant, even though they put out a sumptuous breakfast and have a commercial kitchen and plenty of staff. Our room had filthy old green carpeting, but we noticed in the long hallway that some rooms have modern wood flooring, which is much more sanitary I don't know why we weren't given the upgrade since we are hotel gold members. The only other issue was the parking which we tried to reserve well in advance, but was unavailable, which was disappointing since we have a brand new Mercedes-Benz . The staff was very pleasant and the bathroom was spacious and had the best shower of our trip. Overall, it was good value for the money and it's probably one of the better hotels in Lecce."

"Everything was excelent unless 2 items, one was the bathtub drain, was not working properly and it was a hole on the blanket for all my stay."

"I will recommend this hotel for sure to my friends, like North America hotels and almost brand new"

"Could give 10 stars it is very nice hotel service is outstanding, location is good rime roof top dining is spectacular "

"Beautiful high class property,clean and modern. Great breakfast buffet easy parking. Close to city "

"We have just got back from staying here for a week & could not say enough good things about TC. The grounds were gorgeous, so well looked after, the staff were flawless and the food was so fresh and delicious! Pool area was super relaxing and rooms were so clean & fresh. A few minutes drive into Otranto & would recommend a car to get around and explore as there is lots to see and do! Big shout out to Matteo (I think that’s the spelling) he was the greatest hotel waiter! "

"The staff: efficient professional caring resourceful friendly supportive Great breakfast Great location Awesome rooms quiet "

"Hotel Santa Chiara is in an excellent location near the main square. Breakfast in the rooftop was superb. I would return. "

"My first impressions were that this is a well- appointed and sophisticated resort. The design is beautiful, but be aware that the entire resort is terraced off into multiple levels, so there is lots of stairs. However, there are some strategically located elevators for those that have trouble navigating flights of stairs. My stay was during the first weekend of October 2024 and little did I know, that this is already considered the “off-season“. While that means more affordable lodging rates, it also means a muted vibe and a reduced level of services I’d expect in a 4-star resort. Moreover, the resort is situated outside of town and a visit to the seafront, restaurants , and shops meant a 15 to 20 minute walk. While the resort does have a shuttle van, it was not in operation to transport guests to/from the seafront or the train station (I walked a mile/1.6 km with luggage from the station on check-in day). Uber was not available and no local buses were running in October. The on-site restaurant was mediocre, with the exception of the breakfast which was great! There are 2 tiny bars, but a full-service lounge is needed. But despite these criticisms for the resort as a whole, I must say that ALL of the staff I interacted with during my stay was friendly, professional and accommodating. They exhibited pride in what they did for guests. Overall, I would still recommend a stay here. But be sure to ask a lot of questions about seasonal services before you book or visit. "