Find hotels near Acena Mill, Alcala de Guadaira from AED 273

"**DO NOT STAY HERE IF YOU ARE BLACK** I was really excited about my first trip to Spain. I was there for a conference, but my experience at this hotel was derailed the moment I interacted with the front desk staff on Wednesday at about 10:30 AM (3/5). I had made a mistake with my reservation. I thought I had booked a room with three beds because there was an extra person traveling with me. When I realized the confusion, I tried to correct it and agreed to pay any additional fee if needed. However, I was confused because it seemed like they wanted to charge me per day for a bed that I believed I had already paid for. There was clearly a language barrier. I do not speak Spanish well, and the employee assisting me did not speak English very well. Instead of trying to resolve the misunderstanding, she became visibly upset and rude. She rolled her eyes, refused to get a manager when I asked, and even laughed in my face while standing with three other employees. No one corrected her behavior. We had just arrived after a 10-hour flight and asked about early check-in. She said no, yet I watched several other people with suitcases get checked in and go to their rooms while we had to wait until 2 PM. I was also not allowed to complete my transaction and receive my room key later. Another gentleman later helped me finish the process once I was finally able to get to my room. During payment, I asked if I should pay in euros or American dollars. The agent assisting me was unsure "

"The hotel is an excellent value for money. The rooms are great, people are friendly and Breakfast is outsranding"

"Staff was great. Room was clean "

"Loved the house! Host was excellent in answering our few questions. Great location that is close to the train, that made it really easy getting around. I would highly recommend this house! "

"Absolutely gorgeous! Luxurious, comfortable and quiet, this sanctuary is great and we highly recommend."

"Even not a kettle glass in the room ."

"Beautiful well mainatined gardens with a variety of ferms and cacti. Lovely smelling flowers. It was like paradise."

"We loved this place and thought it was so nice! It had a fridge with a pitcher of cold water. It had a microwave. It had a washer. It was roomy and cute! Here are the reasons we gave it a 4 star. : #1 It is a shared apartment. The bedroom has no mirrors which made it hard to share the bathroom and the only trash can is in the bathroom, which was tiny. #2 The smell. If you have a sensitive sniffer, don’t stay here. There was a strong stink of sewage in the bathroom before we went to bed. We thought it was coming from the toilet, so we closed the bathroom door to keep the smell out. Around 2am, we realized the smell was coming directly from the AC unit in the bedroom! We could not sleep. There was no escaping the smell. We want to leave this property a 5 star review because the communication was great, it was clean, we felt safe, the costumer service was fantastic, but the stench was really bad. 😬"

"Loud music from side pool till 3am. Malfunctioned Air Conditioning all soaked and sweat in the heatwave. Window malfunctioned choked you up in the night. Couldn't sleep a minute at all and end up medication with vomitting and cramped leg. It's a nightmare !"