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"This place is awesome. Service, breakfast, walkability, room, amenities, Onsen, everything was great. Will stay again when in Nakatsugawa for sure. 10/10."

"Very good place "

"If you’re looking for a 24 hour a day spa experience with beautiful mountain scenery, this is for you. My only suggestion would be to make arrangements with the hotel to catch one of their shuttles prior to arriving. "

"Clean room, friendly staffs. Only can be reached by bus though, with limited time frame."

"We loved everything about it ♥️"

"The entire property was beautiful. It was so peaceful and relaxing, and the food was delicious. I regret not booking more nights for our stay, truely a highlight of our trip."

"I've used this hotel many times for more than one week at a time, but they never greet me such as "Welcome back!" or "Thank you for using the hotel always." They are always too business like. I hope they are a bit more friendly. The hotel is very comfortable to stay though!"

"Perhaps be more flexible on check in time. It was drizzling n cold. We arrived at 14.10 but were not able to chk in as the staff said the room was not ready. Otherwise everything was perfect n highly recommend"