"Excellent location in central Great Malvern for a couple of days hiking in the hills. This is a classic old school English hotel with a modern twist and excellent service. Check in was easy, the (twin) room was clean and comfortably furnished with a large bathroom.
We ate in the bar - serving very good food (homemade pies and gravy were v v good) and good range of beers. Some lovely touches such as a daily newspaper in the breakfast room and bar, specials on the chalk board to accompany the regular menu and lots of space - bar, lounge / dining room and a separate ‘cranny’ for more hanging out space. Also a well equipped games room.
The breakfast gets 10/10! Proper, attentive, personal table service (no buffet!) with a full menu; all the usual breakfast fare plus a few unexpected extras. Healthy options along with the full English.
The service was particularly good. I was so impressed, on arrival at breakfast on day 2, the waiting staff remembered my “coffee, toast and marmalade” order from the previous day and just brought it to the table unprompted. A lovely touch and entirely in keeping with the service ethos throughout.
And it was proper bread (not the cheap sliced stuff that’s in lots of other hotels) with proper marmalade. A great start to the day.
The whole 2 days stay exceeded my expectations. If I were to go back for a stay in Great Malvern, this is where I’d book in."