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Grand Eliana Hotel Conference & Spa

4.0 star property
Central hotel with 2 restaurants connected to a shopping center in Addis Ababa

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Photo gallery for Grand Eliana Hotel Conference & Spa

Lobby
Executive Suite, 1 King Bed, Kitchen | Private kitchenette | Fridge, coffee/tea maker
Indoor pool
2 bars/lounges
Standard Single Room | Premium bedding, minibar, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Air conditioning
  • Spa
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Hair dryer
  • City view
  • 5 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Kitchen

Executive Suite, 1 King Bed, Kitchen | Private kitchenette | Fridge, coffee/tea maker

Executive Suite, 1 King Bed, Kitchen

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
  • Mountain view
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • City view
  • 35 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
1000 Churchill Avenue Piazza, At Wawel Intersection, Addis Ababa, 1103

What's nearby

  • National Museum of Ethiopia - 2 min drive - 1.8 km
  • Holy Trinity Cathedral - 2 min drive - 1.7 km
  • Addis Ababa Stadium - 3 min drive - 2.3 km
  • U.S. Embassy - 4 min drive - 3.8 km
  • African Union Headquarters - 4 min drive - 4.1 km

Getting around

  • Bole Intl. Airport (ADD) - 29 min drive

Restaurants

  • ‪ቶሞካ ቡና | Tomoca Coffee - ‬3 min walk
  • ‪Lounge 360 - ‬11 min walk
  • ‪Lobby Bar - ‬4 min drive
  • ‪Stagioni - ‬4 min drive
  • ‪Romina Restaurant - ‬3 min drive

About this property

Grand Eliana Hotel Conference & Spa

Upscale hotel located in Arada
You can look forward to a free roundtrip airport shuttle, a free daily manager's reception, and a terrace at Grand Eliana Hotel Conference & Spa. Indulge in a deep-tissue massage and a manicure/pedicure at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and 2 coffee shops/cafes.
Other perks include:
  • An indoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an area shuttle, and tour/ticket assistance
  • A 24-hour front desk, concierge services, and a front-desk safe
Room features
All 80 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, French, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 20 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Degeman and Arada Soho

Things to do

  • Designer stores
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 20 for children
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Eliana Hotel Addis Ababa
Eliana Addis Ababa
Eliana Hotel
Grand Eliana Conference & Spa
Grand Eliana Hotel Conference Spa
Grand Eliana Hotel Conference & Spa Hotel
Grand Eliana Hotel Conference & Spa Addis Ababa

Frequently asked questions

Does Grand Eliana Hotel Conference & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Grand Eliana Hotel Conference & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Eliana Hotel Conference & Spa?

Self parking and valet parking are free at this property.

What time is check-in at Grand Eliana Hotel Conference & Spa?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand Eliana Hotel Conference & Spa?

Check-out is at noon.

Does Grand Eliana Hotel Conference & Spa provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Grand Eliana Hotel Conference & Spa located?

Located in Arada, this spa hotel is within 1 mi (2 km) of St. George's Cathedral, Friendship Park, and Tiglachin Memorial. Holy Trinity Cathedral and Derg Monument are also within 1 mi (2 km).

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Grand Eliana Hotel Conference & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 69 reviews
Rating 8 - Good. 32 out of 69 reviews
Rating 6 - Okay. 17 out of 69 reviews
Rating 4 - Poor. 5 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Cinnamon

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 6 nights in May 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Room clean and comfortable but exposed to quite a bit of street noise (even on 7th floor). Good central location. Most of the time only barebone breakfast, always the same dry cake. Rice and omelette were the choice on many days. I ordered dinner once with a friend and waited almost 45 minutes while no other guests were there. Front desk personnel made me pay additional ETB 150 000 at check out despite the reservation having been paid to Expedia already. They could not explain why I had to pay more, but I was in a hurry to make it to the airport so did not argue, with the plan to settle issue later. I had reserved and paid for 2 beds in the room but only got one bed (which was sufficient). Also, was told by evening staff that checkout time would be 2 pm, and then (after I had made plans) was told it would be 12 pm. I had lodged at Eliana previously with a much better experience. Not sure if I want to come back. Just to repeat : Staff was friendly and generally very helpful except for at check out.
Stayed 13 nights in Apr 2025

10/10 Excellent

Moges

Liked: Cleanliness, staff & service, amenities
Prime location .
Stayed 2 nights in Mar 2024

8/10 Good

Yehenew Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are good, however the bed and other amenties need to be replaced.
Stayed 4 nights in Jul 2024

8/10 Good

Mesker

Liked: Staff & service, property conditions & facilities
nice hotel, with a good breakfast and gym facilities - shopping mall is adjoined to hotel - helpful staff at checkin and restaurant
Stayed 1 night in May 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
The hotel is located in a key area which is more attractive for visitors. All Staff are very polite and helpful. The breakfast is beautiful has a lot of options, rooms are clean and the small touch of dressing gowns and slippers are excellent. What my family and I would comment on for improvements are the fixtures need to be checked and fixed eg the light in our room was flickering and we had to unplug the whole thing, the shower in one of the rooms did not have the hot water working and when it did work it had no power at all, the towels need changing (they are clean but very old). Apart from that the hotel and staff are excellent.
Stayed 2 nights in Aug 2024

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where as the lounge is kept clean, the rooms leave much to be desired.
Stayed 6 nights in Dec 2023

6/10 Okay

Kebede

Ride to airport was unavailable after waiting over 2:00 hours,That was a big problem and inconvenient. Room service delay beyond expectations,too much waiting time
Stayed 3 nights in Sep 2024

8/10 Good

Hailu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideally located in the prime area of the piazza neighborhood with easy access to transport and amenities. Staff are extremely friendly, helpful and ready to meet your needs at any cost. The hotel room and all accessible areas are spotlessly clean. Buffet style breakfast is provided at a cost with an option to order from a menu. The food is decent with a fairly reasonable price but it is not first rate. They used to have rooftop bar and restaurant but was unfortunately unavailable for unknown reasons during my stay. Plus, one out of the two elevators was out of service all the time and was a cause for some inefficiencies in several respects. Overall, it is a fabulous hotel and I'd certainly recommend it to others but the hotel must also improve its efficiency to provide services that match its status as a world class hotel.
Stayed 11 nights in Sep 2024

10/10 Excellent

CARLO

Liked: Cleanliness, staff & service, amenities
I was a guest of the hotel for two weeks, I liked it and I will return. The staff are very kind and helpful even if they should be trained and educated better, but everyone is still very kind and polite... by improving they could do much better and earn more money. Unfortunately, the Piassa neighborhood is a disastrous construction site, they have destroyed all the tradition of the neighborhood to build horrible buildings that will never be inhabited or finished (Addis is full of skeletons of buildings that have never been finished for years!) The hotel is very central and well protected at the entrance. The food is good.
Stayed 14 nights in Apr 2024

4/10 Poor

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Everything in this hotel seems to be broken down. From light switches to bulbs. My room had very little lighting. They tried to charge me $20 because I arrived early on the checking date and was allowed on the house. Nobody communicated this the extra charge when I was being allowed into the room.
Stayed 4 nights in Jul 2024

8/10 Good

Samson

Liked: Cleanliness
Hot water not working and WiFi is slow.
Stayed 7 nights in Sep 2023

6/10 Okay

ASRES

Disliked: Cleanliness, room comfort
Not so Good
Stayed 1 night in Sep 2023

6/10 Okay

Alex

Liked: Cleanliness, staff & service
This hotel has clearly seen better days, despite how it presents itself online. There seemed to be a lot of things lacking in upkeep or repair. A prime example is when I was inadvertently locked out on the balcony of my room for several minutes because the door handle broke off. The staff were overall friendly and accommodating, but there seemed to be a lack of communication from the beginning of my stay, and things falling through the cracks. Myself and several others did not have towels when checking in, or were not replaced after the dirty ones were taken. The airport shuttle is nice, but took almost an hour for it to pick me up at Bole, despite advance arrangements. Upon arrival it was not communicated to me where the bar or restauraunt(s) were, when they were open, when breakfast was available, where the pool was, etc. I had to figure this out on my own, and even then communication was severely lacking. For instance, I went up to the beautiful top-floor bar, but there were no staff around! After I was told were to find the restaurant and assured that it was open, the staff informed me that I could not be served because they were turning over the place, and not given any indication about where and when I could get food. The location of the breakfast buffet was changed on a day to day basis, was frequently out of coffee. The food quality was overall just okay. Despite all of this, the staff were friendly and helpful when pressed, the showers hot, and the bed comfy.
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 14 nights in Nov 2024

8/10 Good

Beekam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Sep 2024

8/10 Good

Fatou

Liked: Cleanliness, staff & service
L'hôtel est accessible et le personnel est disponible et sympathique. Le prix est aussi abordable
Stayed 5 nights in Sep 2024

8/10 Good

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

God oplevelse.

Meget venligt personale, lidt begrænset menukort da mange råvarer manglede (fx ost)
Stayed 12 nights in Jul 2024

10/10 Excellent

Kbreab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rita

Stayed 1 night in Dec 2023

6/10 Okay

ASRES

Disliked: Cleanliness
Stayed 1 night in Sep 2023

6/10 Okay

AHMED

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La chambre 511 dégage des odeurs nauséabondes

8/10 Good

AHMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sa propreté
Stayed 3 nights in Sep 2022

10/10 Excellent

Getahun

Stayed 1 night in Jul 2022