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"The Belfry Hotel in Oxford was a major disappointment and nowhere near its supposed 4-star standard. The room was not properly cleaned, the bathtub and sink were visibly dirty, with waste water backing up when using the tap. The carpet was filthy, and I avoided the spa entirely due to hygiene concerns. Basic amenities were lacking too, only a combined shampoo/shower gel was provided, despite Crabtree & Evelyn products being advertised. The bed was uncomfortable, and to make matters worse, a false fire alarm at 1:30am had all guests standing outside in the cold, with staff appearing disorganised and not properly accounting for people. After that, there was constant noise from slamming doors in the corridor until checkout. Food was equally poor, breakfast was below average, with rubbery fried eggs, and dinner (fish and chips) was nothing special. Check-in was slow and inefficient, and no one asked about the stay at checkout — which says a lot. At around £200 a night, this hotel is significantly overpriced and falls well short of expectations."

"Modern and clean in a great location. The beds are the most comfortable"

"Had our wedding night there 44years ago still as good "

"The room was not as we saw on the website, we didn’t have a garden view but a large wall, which made the room really dark, the carpet was stained, the breakfast was ok until my husband saw the chef put cereals spilt on the table back in the pots with the ones to be eaten , there was a big sign outside saying come and look at our refurbished rooms, we certainly didn’t get one "

"The room was clean and tidy. The shower was not working at first then I asked Omar for support and he came to the room and pull the nub out. The shower now work."

"Excellent staff in reception, the hotel is spotless and the local eateries are within walking distance. Also plenty of parking in and around the hotel. "

"When we checked in, we paid for three days of parking at £5 per day. The reception said their printer wasn’t working so they couldn’t give us a receipt. Then when we went to register the car plate, we were told that we didn’t need to enter the registration number. However, now I have received a parking fine notice."

"Was shocked how much I paid for the room and had no water or robes to walk to and from the spa. However found the bed and pillows too firm but gorgeous living room and bedroom and his and hers sinks in the bathroom with also choice or bath or shower. Over all had lovely stay!"

"Cleaning was good "