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"Rooms were clean. Staff accommodating and friendly "

"Perfect place to stay for a night"

"From the moment we arrived, the service at the Shangri-La Hotel was nothing short of outstanding. The team could not have done more for us if they tried. We never once had to open a door or press an elevator button ourselves — every detail of our stay was thoughtfully taken care of. They kindly froze ice packs for my medication, which was greatly appreciated, and when they learned it was my birthday, they surprised us with an upgraded room. To make the day even more special, they sent a beautiful gluten-free birthday cake and balloons to our room — such a thoughtful and personal touch. Every single member of staff went above and beyond to make our stay memorable. The hotel itself is stunning, and the location is simply fabulous. We cannot recommend the Shangri-La Hotel highly enough and will definitely stay again."

"Great staff and location. "

"Very nice service"

"My wife and I had a wonderful experience during our stopover in Dubai. The hotel was beautiful with friendly and attentive staff who provided top notch service. It was close to both the airport and some very good restaurants. Our room was clean, modern, and spacious. I'd absolutely stay here again."

"Good apartment that felt like more of a B&B than a hotel, there are things that you need to do such as emptying the trash and no housekeeping included. You can request items through the app which is very handy, and fast communication. The staff are very courteous and helpful. The rooms are well stocked but the shower needs to be improved, takes a while for hot water. Located 20 mins walk from Dubai Mall but tends to be quite humid in the evenings. Few supermarkets nearby but traffic will get busy in the evenings as it is located in Business Bay. You can use food order apps delivered direct to your apartment."

"Staff was super helpful & location of the hotel was really convenient (about 20 mins or less to any major location). Hotel also provided free shuttle services to burj khalifa & dubai mall."

"nice service clean "