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Candlewood Suites Alabaster by IHG

2.5 star property
A peaceful retreat near Oak Mountain Amphitheatre with convenient laundry facilities and an on-site shop for travelers seeking both music and nature

Choose dates to view prices

Candlewood Suites Alabaster is perfect for music lovers and outdoor enthusiasts. Explore nearby Veterans Park, keep fit in the gym, and enjoy free in-room WiFi. The helpful staff offers practical services like dry cleaning and luggage storage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is AED 382
AED 447 total
includes taxes & fees
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio Suite

Room amenity

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

Room amenity

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

Room amenity

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Communications)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Located in Alabaster, Candlewood Suites Alabaster by IHG is in the business district and near the airport. The area's natural beauty can be seen at Veterans Park and Oak Mountain State Park, while American Village Citizenship Trust and Oak Mountain Amphitheatre are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Hoover Metropolitan Complex. Visit our Alabaster travel guide
Map
1004 Balmoral Dr, Alabaster, AL, 35007

What's nearby

  • Propst Promenade
    6 min walk - 0.6 km
  • Alabaster Promenade
    14 min walk - 1.2 km
  • Oak Mountain State Park
    8 min drive - 13.3 km
  • Veterans Park
    8 min drive - 9.1 km
  • Hoover Metropolitan Complex
    17 min drive - 17.6 km

Getting around

  • Birmingham International Airport (BHM)
    36 min drive

Restaurants

  • Chick-fil-A
    10 min walk
  • McDonald's
    15 min walk
  • Starbucks
    17 min walk
  • Dairy Queen
    10 min walk
  • Panera Bread
    12 min walk

About this property

Candlewood Suites Alabaster by IHG

Hotel near Oak Mountain State Park
Located close to Veterans Park, Candlewood Suites Alabaster by IHG provides a grocery/convenience store, shopping on site, and dry cleaning/laundry services. In addition to car rentals on site and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Barbecue grills, a 24-hour front desk, and a gift shop
  • ATM/banking services, a front-desk safe, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 88 individually furnished rooms offer thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
More amenities include:
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • LED TVs with premium channels and DVD players
  • Wardrobes/closets, kitchens, and refrigerators

Similar properties

Interior entrance
Holiday Inn Express & Suites Alabaster by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 918 reviews
The price is AED 459
AED 537 total
includes taxes & fees
2 Apr - 3 Apr
Holiday Inn Express & Suites Alabaster by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Shopping

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood ALABASTER
Candlewood Suites ALABASTER
Candlewood Suites Hotel ALABASTER
Candlewood Suites Alabaster Hotel Alabaster
Candlewood Suites Alabaster Hotel
Alabaster Candlewood Suites

Frequently asked questions

Is Candlewood Suites Alabaster by IHG pet-friendly?

Yes, Candlewood Suites Alabaster by IHG allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Alabaster by IHG?

As of 28 March 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Alabaster by IHG on 5 April 2026 start from AED 382, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Alabaster by IHG?

Check-in start time: 3 PM; Check-in end time: 5 AM.

What time is check-out at Candlewood Suites Alabaster by IHG?

Check-out is at noon.

Where is Candlewood Suites Alabaster by IHG located?

Situated near the airport, this hotel is within 9 mi (15 km) of Veterans Park, Oak Mountain State Park, and American Village Citizenship Trust. Oak Mountain Amphitheatre and Alabama National Cemetery are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candlewood Suites Alabaster by IHG Reviews

8.4

Very Good

8.6

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 338 out of 636 reviews
Rating 8 - Good. 162 out of 636 reviews
Rating 6 - Okay. 70 out of 636 reviews
Rating 4 - Poor. 36 out of 636 reviews
Rating 2 - Terrible. 30 out of 636 reviews

Reviews

Verified

8/10 Good

Amy

Liked: Staff & service
Disliked: Amenities
Parking was good.. rooms were a little dated. We had issues with our TV remote and they tried a few others but they wouldn’t work so we weren’t able to watch any TV.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness
All we could of expected.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a last minute staycation to get some work done, nap and hot shower. Staff was very accommodating, hotel was cozy, clean, quiet and just what I needed. I will be booking again for my days where I just need a peaceful day away from the hectic day to day.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
People on the property playing loud music outside after 10pm.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable bed, spacious room with a small kitchen area stocked with the essentials.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tracy

Liked: Cleanliness, amenities
The staff was friendly and helpful!!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Karletta

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was the kitchen that i likecthe most
Stayed 1 night in Feb 2026
Verified

8/10 Good

Karletta

Liked: Cleanliness, property conditions & facilities
The staff and room was good the only thibg was the remote the wifi the shower was the only things that was problems but everything else was wonderful the food price would be different if i know about the cupboard cash they didn't tell me about it when i checked in .
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Judy

Liked: Cleanliness, property conditions & facilities
This was an extended stay and they did not have basic hotel amenities like an ice machine or hair dryer. They also did not have breakfast. It was a great location and the staff was great!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Room was clean and the few staff members I spoke to were pleasant and accommodative. Bed was very comfortable and the bathroom, while not opulent, was absolutely fine.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always professional and polite. Clean rooms. Good location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, nice room and a great stay. Thanks
Stayed 1 night in Dec 2025
Verified

8/10 Good

Roscoe

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and clean. The staff were very courteous and accommodating! It's also located not to far from restaurants, shopping and grocery stores.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Cleanliness
The staff courtesy was good; however, the rooms need to be renovated. Aesthetics Matter
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was genuinely friendly, the room was cozy, and the shower was hot!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
It was good
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities
Room was quiet and bed was comfortable
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sandi

Liked: Cleanliness, staff & service
Disliked: Amenities
Kitchen was well stocked!!! Heat/A/C unit heated and cooled, but it was hard to adjust!!! Overall, this property has maintenance issues. When we checked in, there were a numbe of things that needed fixing. The florescent tube over the bathroom sink was out. I asked for a replacement and one was found so I replaced the bulb. Two of the bedside lamps were missing bulbs. These were replaced the next day along with the door that would not lock. There were hooks hanging off the wall that were halfway off. No smoke alarm on the ceiling and the wires were left dangling. These are simple maintenance issues and you can tell that the rooms are just neglected. Most of these issues were fixed the night we checked in or the next day. But this is an IHG hotel!!!! I have stayed in many IHG hotels and never has one been in this shape!!! Staff is super friendly and nice, but who wants to check into a hotel room and start a punch list of items that need correcting??? Area around the hotel is great with plenty of restaurants and shopping very close!!!! There was a Holiday Inn Express next door and a new hotel going up across the street, so next time I may try one of those!!! Also in the room, the walls need repair. Things have been removed from the walls and the fastners and peeling walls left behind. NOT VERY ATTRACTIVE!!!!
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Holly

Disliked: Cleanliness, amenities
Room was neglected: room needed a good cleaning; drapes didnt clise, sink light not working.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

jonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean! I think we had a smokers room it smelled!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Myranda

Liked: Cleanliness, property conditions & facilities
3.8 stars. The room was okay, unfortunately it took us more than a moment to find the tiniest little trash can. The trash can was tucked under the kitchen sink and was already filled with trash. Clearly the trash wasn't cleaned out between guests. In the bathroom, the toilet was extremely difficult to flush. You had to hold down the lever for several moments. In the shower duct tape was used to prop up the shower head handle. The second night, there was also extremely loud music being played just outside in the lounge area. The front desk or who ever was on call that night didn't seem to take any action in that regards. We informed the desk upon checkout and they didn't seem to have much of a response or concern over it. The luggage trolleys were extremely difficult to maneuver and were in need of maintenance. I expected more of this place. For being a place with 'suite' in their name, I expected a more suite experience.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen was great, and had all the amenities needed. Rooms were very clean and temperature was good. The staff are very nice and accommodating. A special shout out to Isabella at the desk. She had patience and courtesy towards my husband and I, and all guests. I thank all the employees
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was great. Slept 11 straight hours after driving 6.5 hours and being awake 18. Love the normal size fridge & ice maker. Lots of hot water for my shower and room temp was easy to adjust.
Stayed 2 nights in Oct 2025