Find Romantic Hotels in Alcala

"The experience in the hotel and soroundings was fantastic. Clean room, excelent customer service. I already recommend it to friends. Thank you to you all"

"Lot of noise in the evening and the food was poor for the price"

"Clean spacious apartment good facilities fridge , microwave , toaster , kettle ,sink , oven , hob ,cutlery , large TV ,dining tables in lounge and on balcony , large settee ,power shower in all respects a little home from home ."

"We have stayed here many times before but this was the first time we were disappointed with our visit. The property itself is good with comfortable rooms and a lovely outdoor pool. However, the service fell below what we would expect at this price point and based on our previous experiences. Each day at breakfast, we were not offered coffee as before, and had to make it ourselves. At one evening meal, we had to get a high chair for our baby ourselves despite asking the staff for it 3 times. I had arranged with the staff for a cake and candle for my wife's birthday in advance and this did not happen. I brought this to guest experience the next day who promised they would make sure it happened that night. It did not. We brought up all these issues on check out and were promised a phone call from a manager that day which again did not happen. We were left very disappointed with the level of service from an expensive resort and we will not be going back. "

"Wasn’t checked in at the preferred reception for some reason ? Also the butler service was non existent in preferred club areas. Apart from that the hotel and service was excellent"

"Almost everything was perfect. Great location with fantastic views, bed big and comfortable, overal the room was fantastic. Food was very good for a buffet with a huge choice that changed daily. Drinks are a reasonable price but limited beer choice, especially if you’re a bit fussy in that area. Only real negatives and to be aware of is very limited parking in the vicinity or at the hotel, nothing available when we arrived late at night and had to use a pay for car park 10 mins walk away, the hotel charges €20 per day and spaces are limited. Also the food at the pool bar was very mediocre. Overal fantastic quiet relaxing hotel with the best views in Tenerife. Highly recommend. "

"Na"

"Nice room, comfy beds, friendly staff, plenty of communal areas/bar options, fun activities. Would visit again."

"Recently refurbed, lovely hotel, it’s in a great position, just 2 negatives 1. Breakfast is chaos 2. Although plenty of sunbeds by pool, it is very crowded. The new bar on the terrace is excellent - we were upgraded to a fantastic room - Thank you"