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Zafiro Tropic

4.0 star property

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Located close to Alcúdia Port and Roman Remains of Pollentia, Zafiro Tropic provides an airport shuttle, a poolside bar, and a grocery/convenience store. Active travelers can enjoy volleyball, archery, and cycling at this hotel. Indulge in a massage, a manicure/pedicure, and a body wrap at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. Fitness classes are offered at the 24-hour health club; other things to do include basketball. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Similar properties

2 indoor pools, 4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
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  • Pool
  • Spa
  • All inclusive plans available
  • Kids pool
8.8 out of 10, Excellent, 1,000 reviews
The price is AED 418
AED 488 total
includes taxes & fees
28 May - 29 May
PortBlue Club Pollentia Resort
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between July 30 and January 29.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 4.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 80 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 4.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Zafiro Tropic have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool.

Is Zafiro Tropic pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Zafiro Tropic?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Zafiro Tropic?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Zafiro Tropic provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.

Are there all-inclusive benefits at Zafiro Tropic?

Some rate plans available at this hotel are all-inclusive.

Where is Zafiro Tropic located?

This family-friendly Alcúdia hotel is located by the sea, within a 15-minute walk of Alcúdia Port and Hidropark. San Jaume Church and Roman Remains of Pollentia are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 155 out of 441 reviews
Rating 8 - Good. 226 out of 441 reviews
Rating 6 - Okay. 46 out of 441 reviews
Rating 4 - Poor. 9 out of 441 reviews
Rating 2 - Terrible. 5 out of 441 reviews

Reviews

Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Loved the sport facilities but did not know that they marketed towards families with small children as much as they do
Stayed 7 nights in May 2023
Verified

10/10 Excellent

Patrice

Liked: Cleanliness, amenities, property conditions & facilities, communication
deuxième expérience avec cet hébergement : bien équipé , proximité plage , stationnement à proximité gratuit , commerces entretien chambre parfait
Stayed 7 nights in Apr 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Would recommend

Everything was perfect, especially the pool areas - except some ants got in our room (probably from the balcony) which got quite annoying
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Second time at the property - love everything about the location, staff, facilities. Hope to be back again soon
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, room comfort, communication
Great hotel with good facilities especially as it’s out of season. The cycling garage is a great addition and one of many reasons I’ve stayed more than once. This hotel could accommodate any type of holiday.
Balcony view over the pool area
Stayed 5 nights in Mar 2022
Verified

8/10 Good

Précylia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beaucoup de piscine, cependant en cette période de l'année c'est vraiment dommage qu'il n'y ai pas au moins une piscine extérieure chauffée. Très frustrant pour les enfants qui préfèrent se baigner à l'extérieur. La piscine pour enfant était en rénovation ce qui n'était pas signalé sur le site ce qui est décevant. Belle hôtel avec pleins d'espace. Petit déjeuner copieux avec de bons produits notamment les crêpes. Par contre pour le dîner il faudrait revoir les desserts.
Stayed 8 nights in Feb 2020
Verified

8/10 Good

Julio cesar

Liked: Cleanliness, staff & service, property conditions & facilities

Aceptable

Todo muy bien excepto la cama ,me esperaba una cama matrimonial y fueron 2 camas individuales que fue incómodo durante la noche
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Sybille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Unterkunft

Alles bestens... super Ausgangs- und Endpunkt beim Megamarsch
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mye insekter på rommet og spisested. Mit i sentrum, veldig fin området
Stayed 10 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Hotelli oli siisti, hyvällä sijainnilla ja vastaa monenlaisiin tarpeisiin. Sopii lapsiperheille ja pyöräilijöille erinomaisesti. Aamiainen oli runsas ja hyvä, muutoin ruoka oli ihan ok. Palvelu ystävällistä ja lapsille paljon ohjelmaa ja aktiviteetteja.
Stayed 7 nights in Sep 2019
Verified

8/10 Good

Juan

Liked: Staff & service, room comfort
Disliked: Cleanliness

Ok hotel but offer around makes it a hard choice

The cleanliness of the hotel is a big issue, it is not well cleaned. Also the rooms are becoming dated and not fully well kept, several parts of our room where detached or badly attached and evident (towel hanger for example). The high point of the hotel was a front desk guy, Tomeu, which was super helpful at all points.
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ett fantastiskt hotell.

En fantastisk vecka med sol. Fina och fräscha pooler. Barnen älskade särskilt poolen med studsmattan. Mycket aktiviteter för barnen varje dag. Bra underhållning på kvällarna. Man fick ett armband när man kom. Med det låste man upp hotellrummet, checkade in på frukost-lunch-middag och betalade om man ville ha nåt i supermarket. Väldigt enkelt och smidigt. Vi slapp ha med oss plånboken ner till poolen. Det var nära till stranden, bara nån minuts gångväg. 2 minuter till Lidl och en större supermarket. Bra mat och god irish coffe. I restaurangen stod kocken synligt i mitten och stekte äggen som du ville ha dom till frukost och till middagen stekte han kyckling, kött och fisk framför ögonen på dig. Kändes fräscht och tilltalande. Stort hotellområde som gjorde vår vecka perfekt! Vi kommer tillbaka.
Stayed 6 nights in Sep 2019
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Les piscines etaient sales... les gens laissaient trainer leur emballage de nourriture au bord de la piscine. Nettoyage des chambres très limite.
Stayed 7 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly at good location

Good service from check in to check out. Nice clean rooms with good balcony for the evenings. Only slight critique is that WiFi coverage could be better. Very good location near the beach, old town and lots of restaurants. Half-board is recommendable as the morning buffet is good. The hotel restaurant is also very good with nice and friendly staff. Happy to stay with 2 children of 6 and 9. The pools are safe and clean, and the life guards are very alert and reacts promptly to any dangerous behavior. Plenty of activities for the kids. Thanks Zafiro
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run hotel with plenty of staff on hand. Nice pools and plenty of activities for the kids to do outside.
Stayed 7 nights in Aug 2019
Verified

8/10 Good

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran bell'albergo di tipo family (quindi con molti bambini) dove però anche famiglie con figli più grandi (o senza) possono trovarsi bene, a due passi dalla spiaggia e a tre dal centro di Port D'Alcudia. La struttura è moderna, ben tenuta e ben organizzata. Il personale è cortese e disponibile. Veramente buono e ben fornito il buffet per i tre pasti dove è impossibile non trovare qualcosa che piaccia. Le camere sono sufficientemente spaziose (in una doppia con letto aggiunto non ci siamo mai calpestati i piedi...anzi). Leggero appunto sul bagno dove la doccia è praticamente a filo con il pavimento e quindi, se si fanno docce lunghe, è facile che invada il pavimento. Altro piccolo appunto (ma davvero piccolo) è sul tipo di cuscini (quasi piatti) e sulla rumorosità del pannello elettrico all'entrata, ma sono cose davvero minime. Siamo stati davvero bene e lo consiglio vivamente.
Stayed 12 nights in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel,pero se ha quedado pequeño. Está demasiado apelotonado todo,no es espacioso. Los peros mas importanes serian las comidas,y el horario de estas. Entiendo que lo destinen bastante al cliente extranjero, pero es demasiado!!! Podrian ofrecer mayor calidad y comida nacional.
Stayed 6 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good, nice clean modern bathroom with plenty of room. The pools were great, the kids loved them. The only downside was the lack of sun loungers - if you wanted a lay in and leisurely breakfast then there would be no loungers left by the time you get to the pool. The staff were great, especially the ones who help out with the kids - the only exception were the poolside bar staff/waiters who all seemed pretty grumpy (all the time!). All in all would recommend for families with kids - but would not recommend for couples without kids.
Stayed 7 nights in Aug 2019
Verified

8/10 Good

MARC

Liked: Cleanliness, staff & service, property conditions & facilities
El restaurante a la carta es horrible y tanto la piscina como el restaurante y el bar, no van a horario español. A las 22h el restaurante está cerrado y el bufet recogido. A ñas 18’30h cierran piscinas. No entiendo porqué los camareros visten manga larga en agosto, no es normal. La habitacion muy bien pero la cama estaba hundida en el centro. La ubicacion del horel es buena y el trato muy bien.
Stayed 9 nights in Aug 2019
Verified

2/10 Terrible

Clingingivy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was VERY disappointing. It is very old fashioned and dated. The room was small and because it is old the air conditioning is barely adequate and the rooms are not sound proofed. You can hear everything. The pool is very noisy and crowded. The worst thing for me was the lack of seating in the main hotel, other than the lobby there was nowhere really to sit and relax. I sat in the lobby most nights and got eaten by mosquitoes, it’s a real problem. If you don’t want to sit in the noisy outside bar you have to sit in the dated lobby or in the rows of uncomfortable chairs. All in all pretty uncomfortable. I can’t inderatand how this is a 4 start hotel. proximity to the beach.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay. May adapt somewhat to specific needs

Very good facilities. Clean , well organizar. Food good. (Very much like similar hotels/all-inclusive) The only comment is availability of gluten free food. Could be more variety, flexibility and adapt to Specific customer need.
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Ulf

Liked: Staff & service, property conditions & facilities, room comfort

Toppendagar på Zafiro Tropic

Toppenvistelse👍
Stayed 8 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, lovely family environment. The only downside is that the lifts don’t accommodate a double buggy (unless collapsed).
Stayed 7 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Prachtig hotel, zeer kindvriendelijk met peuterspetterbad, kinderservies bij het eten, miniub met vele activiteiten en ook op de kamer alles gereed voor kinderen... Enig minpuntje, wij zaten op twee hoog in een gebouw zonder lift en onze kamer is drie dagen niet gepoetst...
Stayed 8 nights in Jun 2019
Verified

10/10 Excellent

Killian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel..great food and entertainment..close to beach and port
Stayed 9 nights in Jun 2019