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Hotel Sercotel Maya Alicante

3.0 star property
Families create lasting memories at this beachside retreat where daytime splashes in the children's pool lead to evenings filled with activities for everyone

Choose dates to view prices

Just steps from Postiguet Beach, Hotel Maya offers relaxation with a poolside bar, mini golf, and restaurant. Guests enjoy free WiFi, multilingual staff, and a coffee shop. Kids love the playground, and parents appreciate the attentive service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 443
AED 487 total
includes taxes & fees
7 Jun - 8 Jun

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The price is AED 388
AED 427 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to November
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply

Frequently asked questions

Does Hotel Sercotel Maya Alicante have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Hotel Sercotel Maya Alicante?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Sercotel Maya Alicante on 7 June 2026 start from AED 443, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Sercotel Maya Alicante pet-friendly?

Yes, Hotel Sercotel Maya Alicante allows cats and dogs (limit 2 total). There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 12 per night.

What time is check-in at Hotel Sercotel Maya Alicante?

Check-in start time: 4:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Sercotel Maya Alicante?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Sercotel Maya Alicante located?

This family-friendly Alicante hotel is located near the airport, within a 15-minute walk of Archaeological Museum of Alicante and Postiguet Beach. Alicante Harbour is 0.8 mi (1.3 km) away. Alacant Terminal Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 372 out of 1004 reviews
Rating 8 - Good. 466 out of 1004 reviews
Rating 6 - Okay. 129 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Lisa

Friendly staff lovely room and nice breakfast Great location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaned everyday, all staff extremely friendly/welcoming.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Melvyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very clean, comfortable and spacious room. Staff were very friendly and accommodating. Beach was just a short walk away, and Old Town only 10 minutes down the road by foot.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An. Excellent hotel, good service, first class rooms and wonderful breakfast. Only 5 minutes walk from airport bus stop so very convenient
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, amenities
Clean, great view, comfy bed, no noise, great location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tetyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room! Friendly staff. Healthy and delicious breakfast.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities
Our room was clean, tidy, and very comfortable, with a stunning view from the windows. The staff, especially the receptionist, were polite and helpful throughout our stay. Breakfast was delicious and fresh, offering a wide variety of choices. We had a wonderful time at the hotel and will definitely be back.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
All above nice and relaxing
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Samiru

Clean rooms, friendly sta
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and cleanliness was excellent
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Lebrant

Liked: Cleanliness, staff & service, amenities
Room was great, location was great, bathroom could use a refurbished, seemed old
Stayed 1 night in Nov 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, great breakfast, would definitely recommend
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and breakfast
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Really nice hotel. Excellent breakfast. Nice pool with sunbeds. Helpful staff
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very nice and very convenient. The remodeled rooms (Superior and Premium) are worth the extra money. The front desk staff is excellent—both professional and welcoming. We have stayed at the Maya numerous times and will continue to make it our go-to hotel in Alicante.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Justine

Liked: Cleanliness, amenities, property conditions & facilities
It was great to see the same staff on our return to this great hotel. We were upgraded & had the newly renovated rooms. Fabulous view & cleaners done a lovely job daily.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very easy hotel to stay

Parking was great , easy and loads of space available . Lovely pool and area around . Walking 10 mins to beach
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities
Pet friendly, good parking, close to beach and restaurants. Hotel and particularly the rooms/bathrooms are too dated to award 4 or 5 stars however staff are great and so is location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Maya

Lovely hotel very clean and tidy , breakfast had plenty of choice would stay here again .
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Very professional, welcoming, and helpful staff. We have stayed multiple nights, on and off. The Superior Rod are quite nice.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, lovely breakfast, good value for price. Pool is small, always sun beds available anytime of day, 2 smoking areas available on ground floor. A few restaurants nearby, harbour & old town approx 0.9 mile away.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, very convenient location. Modern decor in the room eas pleasant. Very basic hotel services but that was exactly as expected in the price range. Only 4 out of 5 score because the hotel wifi was broken (at least around 8th floor, room 807 specifically). Wifi signal present, could connect from any device but authentication server was down. That's poor in this day and age when internet is mandatory for life!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service and the view to the Castillo de Santa Barbara is amazing.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Krista

Liked: Cleanliness, staff & service, amenities
Convenient to team and walk to beach or Castile de Santa Barbara. Ocean view balcony was worth it.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Susan Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The walls are very thin between the rooms so ear plugs are recommended. The reception staff are very helpful
Stayed 7 nights in Oct 2025