"The room was clean and well maintained. But the thermostat was tricky to work. It was set to keep the room quite cool (66°F) and it took a lot of fiddling with it to either turn it up or off. That was frustrating. The other thing that is annoying but typical is already adding a gratuity into the restaurant bill and then asking for more. They know that most restaurant bills don't add the gratuity unless it's for a large party, but since the restaurant is part of the hotel complex it looks like...

"The property is clean and close to food and shopping. The staff from check in to housekeeping was amazing, friendly, and professional."