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"This is an historical building, very well built and maintained. Staff could be friendlier, more enthusiasm. I will stay here again. Clean, great area. Shops and food close by, and can walk to the Castle from here. Nice to have local parking."

"Room was clean, could do with improvement bathroom door at the bottom was a bit rotted, shower cubicle was a bit grubby, but overall no complaints, bar was lovely and clean, had a drink was a bit pricey, but that’s hotels for you, overall an enjoyable stay, staff were very friendly and helpful."

"Bed linen had cug burns in bathroom taps were very lime scaled up. Shower curtain was mouldy."

"Room was nice and for a quick stay it’s a great spot. Heat was off so was a bit cold in the room but the blanket provided was warm"

"Hotel was nice, we really enjoyed the pool and the rooms. We did find that the what in the shower kept going hot and cold but not the end of the world. However something in the room made my partner have an allergic reaction so I'd you have allergies it might be worth bringing up in case it's a pet friendly room"

"Excellent breakfast. No lift to second floor which was disappointing but staff were on hand to help with bags. Central location ideal. Staff were always cheerful and smiling which was lovely to see. "

"Very clean property, staff excellent and friendly and Spa nice and relaxed "

"Parking is a bit of a squeeze but we did get a space although there is ample, easier parking at the library close by. We didn’t stay for breakfast so cannot comment on that. Initial receptionist (Easter Sunday) was okay but the receptionist on Easter Monday was friendly, informative and quite lovely which Sunday reception could maybe take a leaf from. Room was so airy, quiet and big so it was a shame to not have twin beds for our teens (who are big) and had to share a small sofa bed, in comparison mine and my husband’s bed was comfortable and big, very nice but felt a bit guilty. Luckily there was a little window area so my youngest son took over that area, pulling the net curtain to while my older son sat on the bed. Hotel exterior is so stunning and location is absolutely fabulous. I will return."

"Clean room, usual tea/coffee tray. Very high bath though, not really suitable for anyone with mobility problems. Food in the pub was good and all the staff were lovely."