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Five Seasons Almaty

2.5 star property
Hotel in Almaty with free valet parking and a 24-hour front desk

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Reception
Property grounds
Comfort Double Room, Bathtub | Desk, soundproofing, iron/ironing board, free WiFi
Comfort Double Room, Bathtub | Desk, soundproofing, iron/ironing board, free WiFi
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services
The current price is AED 70
AED 79 total
includes taxes & fees
28 Jun - 29 Jun

Room options

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Showing 4 of 4 rooms

View all photos for Comfort Double Room, Bathtub

Comfort Double Room, Bathtub | Desk, soundproofing, iron/ironing board, free WiFi

Comfort Double Room, Bathtub

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Full-sized refrigerator/freezer
Dishwasher
TV
Sofa bed
Shower/tub combination
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, Bathtub

Family Room, Bathtub | Desk, soundproofing, iron/ironing board, free WiFi

Family Room, Bathtub

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Full-sized refrigerator/freezer
Dishwasher
TV
Shower/tub combination
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Twin Room

Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Twin Room

Highlights

Soundproofed
Heating
Full-sized refrigerator/freezer
Dishwasher
TV
Sofa bed
Shower/tub combination
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, 2 Bedrooms

Economy Double Room, 2 Bedrooms | Desk, soundproofing, iron/ironing board, free WiFi

Economy Double Room, 2 Bedrooms

Highlights

Soundproofed
Heating
Dishwasher
TV
2 bedrooms
Shower/tub combination
Private bathroom
Deep soaking bathtub
  • 13.9 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Markova Street 46A, Almaty, 540056

What's nearby

  • Almaty Central Stadium - 2 min drive - 1.6 km
  • Dostyk Plaza - 2 min drive - 2.3 km
  • Almaty Opera House - 3 min drive - 3.1 km
  • Zenkov Cathedral - 4 min drive - 3.9 km
  • MEGA Park - 5 min drive - 4.6 km

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 17 min drive
  • Almaty (ALA-Almaty Intl.) - 30 min drive

Restaurants

  • ‪J.Z. Peking Duck - ‬9 min walk
  • ‪Restopark - ‬8 min walk
  • ‪Costa Coffee - ‬11 min walk
  • ‪La Coppola - ‬9 min walk
  • ‪Coffee Boom - ‬8 min walk

About this property

Five Seasons Almaty

Hotel located in Bostandyk District
Five Seasons Almaty provides amenities like a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A front-desk safe, a banquet hall, and 1 meeting room
Room features
All guestrooms at Five Seasons Almaty boast comforts such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Dishwashers, stovetops, and cookware/dishes/utensils
  • Electric kettles, heating, and daily housekeeping

Languages

Czech, English, Russian

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  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 43 reviews
The price is AED 196
AED 219 total
includes taxes & fees
15 Jun - 16 Jun
Royal Park Hotel Almaty

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Stovetop

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: KZT 3000.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Five Seasons Almaty Hotel
Five Seasons Almaty Hotel
Five Seasons Almaty Almaty
Five Seasons Almaty Hotel Almaty

Frequently asked questions

Is Five Seasons Almaty pet-friendly?

No, pets are not allowed at this property.

How much is parking at Five Seasons Almaty?

Self parking and valet parking are free at this property.

What time is check-in at Five Seasons Almaty?

Check-in begins at 2:00 PM.

What time is check-out at Five Seasons Almaty?

Check-out is at 12:30 PM.

Does Five Seasons Almaty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 3000.00 per vehicle applies.

Where is Five Seasons Almaty located?

Located in Bostandyk District, this hotel is within 1 mi (2 km) of Kazakhstan Museum of Arts, National Museum of Kazakhstan, and Kasteev State Museum of Arts. Kazakhstan Independence Monument and Respublika Alanghy are also within 1 mi (2 km).

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Five Seasons Almaty Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 35 reviews
Rating 8 - Good. 12 out of 35 reviews
Rating 6 - Okay. 4 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10

Good for the price, just a bit far away from the main touristy parts 30 min minimum to get to bars and restaurants helpful staff English was spoken well
Stayed 6 nights in Apr 2025

8/10

Friendly staff and value for money
Stayed 4 nights in Dec 2024

8/10

Staff at fiveseasons were very polite, helpful and accomodating.
Stayed 7 nights in Dec 2024

8/10

Property is nice and clean. The only thing I didnt like about my room was lighting. It was quite dim. The room could use some more lights.
Stayed 3 nights in Apr 2025

10/10

Property is value for money, dont expect many facilities at this price, area surrounding the property consist of corporate buildings, departmental store and restaurants are near by it is 3km from city center
Stayed 2 nights in Oct 2024

10/10

Your staying will much depend on the next door neighbors. If you get a team of sport teenagers, your nights will be a nightmare and you will have to look for their coach to make them quiet.
Stayed 4 nights in Nov 2024

10/10

It was a cheap and surprisingly good room - for this price I expected scam or hostel. The room looks exactly as on the pic, quite spacious. Bathroom is okay. Shampoo, soap, dental kit, slippers were provided during check-in. Cards payment accepted. No elevator, so 3rd floor is quite a challenge with a 25 kg suitcase. I slept very well on this large bed, it was quite a surprise too. Overall, very unexpected and cheap stay. No caffe around, so either get food delivery or walk for some time to shopping mall.
Stayed 1 night in Feb 2025

10/10

My overall experience at the property was great. The staff was helpful and courteous. The stay is high value with private room with attached bathroom at 11k tenge per night. There is a shared kitchen with utensils and amenities like stove, microwave, fridge. The room was basic and heated; great deal at this price. I found the room to be clean and spacious. There is 24 hr reception and I could easily checkin in the middle of the night. Wifi is also available. There is a mart nearby for basic stuff. They don't have hair dryer in room so you can borrow it from reception.
Stayed 5 nights in Oct 2024

10/10

Stayed 3 nights in Feb 2025

6/10

Stayed 3 nights in Oct 2024

4/10

Was surprised by the rudeness of the hosts.
Stayed 2 nights in Aug 2024

6/10

Stayed 1 night in Mar 2024

10/10

For 7000 kzt (about $17) this is a real bargain. Service is fine and the room was reasonably clean (didn’t see any bugs). It’s not right downtown but not too far either (45 min walk or 10 min taxi ride to the historic center). The curtains weren’t that thick so a lot of light comes in the room in the morning- not great if you want to sleep in.
Stayed 1 night in Aug 2020

10/10

Отличное место отдыха в конце дня. Не сказать, что в центре, но все близко. До БЦ НурлыТау 20 минут ходьбы. До Центрального Парка, рынка - 30 минут на такси. До КокТобе - 15 минут на такси. Неплохая кухня, внимательный и ответственный персонал.
Stayed 2 nights in Jun 2020

10/10

I was a solo taveler. I paid $15 USD per night for two nights for a clean room that has a private bathroom and would sleep 5 people. Breakfast was $2 USD. I went on to stay at a very nice hotel after this, but the value here would be hard to beat, especially because one of the nights was just so I could sleep due to arriving from the airport at 2am.
Stayed 2 nights in Jan 2020

10/10

Schöne Zimmer, nettes Personal. Ruhige Lage, dennoch sind alle wichtigen Orte schnell erreichbar.
Stayed 4 nights in Sep 2019

8/10

Скромная гостиница, скромная и цена - 7.000 тг/сутки. Однако номер порадовал относительной просторностью - думаю, около 40-45 кв.м. И главное - чистое и свежее постельное белье, в номере чистота. Санузел тоже чистый и удобный. На ресепшене меня встретил вежливый молодой человек, помог с челоданом. А также подсказал как сориентироваться в городе. Из минусов могу отметить лишь плохую звукопоглощаемость - постоянно слышала соседей. Но меня это не сильно беспокоило. Благодарю коллектив гостиницы за приятное пребывание. Рахмет!
Stayed 2 nights in Aug 2019

4/10

The room was large & the beds were not as hard as in China. We could not get a good night's sleep due to all the cockroaches. They were crawling on us in the bed & walls. The front desk people do not speak any English. Location was too bad for walking around.
Stayed 2 nights in Jul 2019

10/10

Stayed 1 night in Feb 2019

8/10

The room was much better than expected. The overall stay was really good. The people at the hotel are very nice and very helpful.
Stayed 8 nights in Jan 2019

8/10

가성비는 굉장히 좋음. 짧게 지내기는 좋음.
Stayed 1 night in Oct 2018

8/10

家族で経営サレテルノデしょうか、言葉は分からずとも親切な対応が気持ちよかったです。 部屋は、ヒロクテいいのですが、壁と天井が薄いのか、足音が気になって仕方ありませんねした。でも、お値段がお安いので。 あと、部屋には電気ポットはありませんでした。
Stayed 3 nights in Sep 2018

10/10

Great staff which provide good service. Good location and big rooms. Provided us with local SIM cards upon arrival.
Stayed 4 nights in Jun 2018

10/10

The staff was helpful, The facilities are clean, good beds. Location is in the centre close to bus and metro routes. I recommend this hostel.
Stayed 1 night in Apr 2018
This review was submitted before 2018 and has not been verified.

10/10

Mkt bra hostel, fräscht, stora rum och hjälpsam personal. Även billigt
Stayed 3 nights in Aug 2017