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"I loved everything and would stay here again."

"Clean"

"Todo estuvo a excelente nivel"

"Good"

"The staff was very receptive to our needs. Would highly recommend staying here!"

"This hotel was undergoing construction, which we didn’t know when we reserved our stay. That said, our room was very clean, staff was very nice and the included breakfast was great. However, we were staying overnight because we went to a wedding and knew we would be out late and wanted to have a nice, relaxing morning with our family (who also reserved rooms). The frustrating thing that prevented this was an extremely loud fire alarm went off for approximately two hours in the morning! It was...

"Staying at Citizen M is a lot like shopping at Aldi. There's some insider knowledge needed. The hotel is fairly high tech. The check in is mostly self service. You even make your own key card. You must use your key card to operate the elevator, which is great for security, but frustrating for first time travelers who aren't in on the secret. In your room, you use an ipad to operate your TV, lights, climate, and blinds. The room is small, but the lobby is huge and really nice — the kind of place...

"We loved the location! Unfortunately, there was no coffee maker, kettle, or refrigerator available. These items can be requested by calling housekeeping."

"Hotel is clean, maintained, almost new. I only stayed one night and was pleased with their services and facility. As a solo traveler I was a little weary of the area but it didn't seem shady. A few minor things: dirty towels, a little more variety in breakfast options. The beds were soft and dreamlike, unlimited hot water, no smells (biggest pet peeve)and it was quiet, just heard heavy footsteps from the room next door. Overall, I'd stay here again and recommend it to others."

"I will be back"

"We loved the authentic feel of this hotel. It was quaint and the beds were super comfy. The bathroom was tiny and lacked counter space. There was no place to store our clothes other than the closet with 6 hangers. We were there for five nights. It would be perfect for a short visit. It is close to shopping, restaurants and the beautiful library. We enjoyed our stay very much and made it fine regardless of lack of space. I might add the view from our room was nice as well."

"The staff was great with our early arrival & the shuttle service was perfect with a drop off at the train station so we could get to the freedom trail."

"Great staff. Great location. Toilets are super low flow. It was clogged and I called for service that never arrived. I had to force it with huge bucket of water."

"Easy shopping in walking distance. Room was excellent. Only complaint was no microwave."

"The room was spotless, the staff, particularly in the bar, extremely friendly and helpful. Great location for exploring historical Boston."

"I was here for a total of one hour. This is not a hotel, it's a motel with a major highway right next to it. The room smelled bad, my TV didn't work, and the sheets didn't fit the bed. The bed was also really low to the ground as it consisted of a wood platform with one mattress on it. I was on the first floor and people above me were walking around so much and that's all I could hear. I will never stay here. Do yourself a favor and go elsewhere!"

"Location"

"This was a decent hotel overall. The best part is the location to restaurants and boardwalk. It was in South Boston the calmer side of Boston as North Boston is where all the action is with tourists. I feel the amenities could have been better considering you are charged a daily resort fee. The pool was a basic lap pool with no jacuzzi. The exercise area was small. We did enjoy the complimentary bikes which are helpful in getting around. The rooms were standard and no one cleaned our room for...