Find Resorts & Hotels with Spas in Anfield

"Hotel is beautiful, rooms are huge, food is good, however they have the most disorganised staff who is either untrained or just can’t be bothered. I called spa several times with no success being told everyone is busy however when I went down to spa reception they were just sitting around ignoring the calls. It happened 3 times, so can’t be a coincidence. Also one of the ladies at the reception was working with the cold, it was obvious, she was unwell and clearly contagious. Why is sick person working in a customer facing role, why isn’t this employee home resting? Overall this hotel has a lot of potential but I don’t think I’ll be back. "

"Staff very friendly and helpful. Room clean and tidy. Breakfast was excellent. "

"Wonderful, indulgent, historic and comfortable stay with lovely staff."

"Always stay at this hotel when I visit Liverpool due to its location, facilities and friendliness of the staff"

"We have stayed at this hotel before, it’s a perfect hotel for visiting Chester, if you have the use of a car, however they have started to charge £20 per person to use the pool. Reviewing the cost compared to other hotels -you can pay the same price with free access to their pools -Hilton Chester will lose our business if their prices do not remain competitive for the services offered"

"Very comfortable stay. Rooms are not massive, but well thought out. Nice big shower, loved the magnifying mirror which is something I normally always miss when staying in hotels. Location superb - close to the docks, bars and restaurants. Nice touch of snacks (crisps/cookies) in the room on arrival. If I had to find something I would change - it's only the very strong perfume in the lobby."

"Very enjoyable stay with my 2 cats as we was visiting The Supreme cat show in Liverpool the following day. The room was pretty warm and could do with Air con. But all in all a comfortable stay."

"A tired icon. Full of history, with the entrance and ballroom jewels to behold. The bar is smart and well priced too. However my room - standard double - was very poor. Chipped basin, exposed pipes, holes in the wall, broken loo seat, ceiling cracks, and faded mismatching paint on the walls. Staff were friendly but towels weren’t replaced, and they failed to bring the pillow I requested. They don’t clean rooms supposedly to be sustainable but it feels like it’s just to cut corners and save pennies. Well priced for the city but I couldn’t say I’d recommend due to the condition of the room."

"Property on main road but still a very quiet location. Staff very welcoming and rooms clean. Well maintained and adequate size. Breakfast was included which was a bonus and was the usual uk buffet style. Staff were overworked and we had to wait for a table to be be cleaned as it was busy but this was quick. Overall very good value for a nice hotel and would stay again if in the area."