"Overall, we slept well, staff were friendly. Needed two beds, for myself and two teens, which Doubletree had available, hard to find in London. Our room was very small, we had to open up suitcases on the beds. Had a view overlooking the back of the hotel where they stored garbage cans. The AC stopped working, which I reported on checkout. Only stayed one night, moved to another hotel with more room and working AC. Did not feel like a Bonvoy property."

"Clean room and A/C was working. Breakfast had a full menu. Service was great. Shout out to Shiny at breakfast service as he was very helpful."

"Fijn hotel. Super locatie. Kleine kamer voor 2 personen. Vriendelijk personeel!"

"Great friendly helpful check in. Easy to find and great location. Good facilities and events"

"Stayed this past weekend for 4 nights. There is NO AC. The lobby was great, they didn’t alert us there was no AC therefore the rooms felt humid and +85 degrees all day all night. They flat out omitted this simple detail. I asked them they said it was the heat wave. Yet the lobby was cool. The next morning I asked housekeeping they confirmed it’s been like that for a while. Like it was normal. I told them that was unacceptable. They told someone and brought us a old clunky fan that...

"I have giving (0) to your services, you acted like a scammers, and I believe you are, i paid for the room in full and didn't get the services paid for, i was asked to pay a holding fees only after I paid for the room. The worst thing was the two different fees I was asked to pay, I was sent two different links for the same room (payment method) two links to pay £200.00, then I was sent a further two links to pay £100.00. therefore, I reported you, hopefully it can get my money back. No need...

"Great location with shops and restaurants nearby, lively for the weekend and easy access to public transport. The room was clean and comfortable. The staff were friendly and helpful."