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Citystay

3.0 star property
Comfortable hotel, walk to Antwerp Market Square

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Citystay

Egyptian cotton sheets, premium bedding, desk, laptop workspace
Front of property
Shower, hydromassage showerhead, hair dryer, towels
Deluxe Suite | Egyptian cotton sheets, premium bedding, desk, laptop workspace
Deluxe Double Room, Courtyard View | Egyptian cotton sheets, premium bedding, desk, laptop workspace
Reviews
9.4

Exceptional

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
The price is AED 453
Price available on 02/06/2024

Explore the area

Map
43 Burchtgracht, Antwerp, Vlaanderen, 2000
  • Popular LocationAntwerp Market Square4 min walk
  • Popular LocationCathedral of Our Lady5 min walk
  • Popular LocationAntwerp Zoo4 min drive
  • AirportBrussels (BRU-Brussels - National)40 min drive

Room options

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Suite

10/10 Exceptional

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Hair dryer
Private bathroom
  • 65 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Double Room, City View

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Double Room, City View

10/10 Exceptional

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Hair dryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Courtyard View

Living area

Deluxe Double Room, Courtyard View

10/10 Exceptional

Highlights

Air conditioning
Heating
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Hair dryer
Private bathroom
  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed

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9.0 out of 10, Wonderful, (331)
The price is AED 218
AED 255 total
includes taxes & fees
2 Jun - 3 Jun
Citybox Antwerp

About the neighborhood

Antwerp

Citystay is located in Old Town, a neighborhood in Antwerp. Butcher's Hall and Cathedral of Our Lady are local landmarks, and some of the area's attractions include Antwerp Zoo and Antwerp Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at Sportpaleis or Lotto Arena.
Visit our Antwerp travel guideOpens in a new window

What's nearby

  • Antwerp Market Square - 4 min walk
  • Cathedral of Our Lady - 5 min walk
  • Green Square - 8 min walk
  • Museum Aan de Stroom - 10 min walk
  • Antwerp Zoo - 4 min drive

Getting around

  • Antwerp Port House Tram Stop - 5 min drive
  • Antwerpen-Luchtbal Station - 7 min drive
  • Brussels Airport (BRU) - 41 min drive

Restaurants

  • De Bomma - 3 min walk
  • Den Engel - 3 min walk
  • Caffe Mundi - 3 min walk
  • ToiToiToi - 3 min walk
  • Bonaparte - 4 min walk

About this property

Citystay

Hotel located in Old Town
Close to Antwerp Market Square, Citystay provides amenities like a library and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Smoke-free premises, multilingual staff, and tour/ticket assistance
  • Luggage storage, concierge services, and secured bicycle storage
Room features
All guestrooms at Citystay include perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and rollaway/extra beds (surcharge)
  • Bathrooms with hydromassage showers and hair dryers
  • LED light bulbs, electric kettles, and heating

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 328 ft (EUR 26 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Things to do

  • Bike parking
  • Bike storage

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Library

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in hallways
  • Hallway handrail height (inches): 31
  • Handrails in stairways
  • Stairway handrail height (inches): 31
  • Hardwood flooring in room
  • 2 stairs to reach property
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; your host will greet you

Access methods

Access code, host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Nearby parking fee: EUR 26 per day(328 ft away; open 24 hours)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

CITYSTAY Hotel Antwerp
CITYSTAY Antwerp
CITYSTAY Hotel
CITYSTAY Hotel
CITYSTAY Antwerp
CITYSTAY Hotel Antwerp

Frequently asked questions

Is Citystay pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Citystay?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Citystay?

Check-out is at 11:00 AM. Late check-out is available for EUR 15 (subject to availability).

Does Citystay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 90 per vehicle applies.

Where is Citystay located?

Located in Old Town, this hotel is within a 5-minute walk of Maritime Park and Antwerp Market Square. Butcher's Hall and Steen Castle are also within 5 minutes. Antwerp Central Station is 23 minutes by foot and Antwerp (ZWE-Antwerp Central Train Station) is 23 minutes.

Citystay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 38 out of 50 reviews" "
Rating 8 - Good. 9 out of 50 reviews" "
Rating 6 - Okay. 1 out of 50 reviews" "
Rating 4 - Poor. 1 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Yen lin

Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value. Beautiful modern room. Nice location
Stayed 2 nights in Jun 2023

2/10 Terrible

Tiffany, Felah

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is so dirty. The amount of hair in the bed and comforter was ridiculous. The towel in the bathroom was so full of hair. I asked if the room had been cleaned, the guy was a jerk. I told him I would not sleep on the sheets. He said I could go down stairs and grab “clean” sheets or he would do it tomorrow. I had no problem grabbing clean sheets. The sheets were thrown in a large Landry hamper. NOT CLEAN!!! All he had to say was sorry for the dirty sheets and room. He was so rude and no accountability. I decided to leave that day and not stay there. He was nice enough??? To tell me he “didn’t need to deal with this and I could find somewhere else to stay and would refund my money. He only refunded part of the money

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located on the edge of the central historic district, with its winding cobblestone streets, Citystay was a bit difficult to find. Once there, however, we were in easy walking district of the main sites as well as the university district, opera area, and southern museums. The room/studio apartment was very large, sunny, comfortable, and perfectly outfitted with furniture and equipment. In fact it was a better hotel room than our follow-on room in Amsterdam, at one-third of the cost. Citystay is a bit of a walk from the tram stop but very good value.
Stayed 2 nights in May 2023

8/10 Good

Tristan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Apr 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Antwerp
Great location. Excellent service. Nice rooms with space to swing a cat. All in all a great place!
Stayed 4 nights in Mar 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel - clean, quiet and safe - located in the heart of old town and closed to all main attractions. The room has all necessary amenities . Coffee , tea maker and bottled water were a great plus. A lot of great restaurants are just in a few steps away. Would definitely recommend this place to stay.
Stayed 3 nights in Jan 2023

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room quality and location for the price
Stayed 2 nights in Sep 2022

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Excellent property and great location. No onsite staff. If your cell phone is limited in Belgium it is difficult to get into the property as they text to entry code to you. Very nice and clean but no bodywash or shampoo was in the dispenser. Bring your own.
Stayed 1 night in Sep 2022