Old Town, a neighborhood in Antwerp, is home to Citystay. Butcher's Hall and Cathedral of Our Lady are local landmarks, and some of the area's attractions include National Maritime Museum and Antwerp Zoo. Looking to enjoy an event or a game while in town? See what's happening at Lotto Arena or Sportpaleis. Visit our Antwerp travel guide
43 Burchtgracht, Antwerp, Vlaanderen, 2000
What's nearby
Antwerp Market Square
3 min walk - 0.3 km
Cathedral of Our Lady
3 min walk - 0.3 km
Antwerp City Hall
3 min walk - 0.3 km
Steen Castle
2 min walk - 0.2 km
Green Square
6 min walk - 0.5 km
Getting around
Antwerp Port House Tram Stop
5 min drive
Antwerp-South Station
8 min drive
Brussels Airport (BRU)
41 min drive
Restaurants
Caffe Mundi
3 min walk
Cabron
5 min walk
Ultimatum
4 min walk
ToiToiToi
3 min walk
Kid's Rhythm 'n Blues Kaffee
4 min walk
About this property
Citystay
Hotel located in Old Town
Citystay provides everything you need. Guests can connect to free in-room WiFi.
Other perks include:
Express check-out, express check-in, and luggage storage
Multilingual staff, bicycle parking, and smoke-free premises
Tour/ticket assistance
Room features
All guestrooms at Citystay include perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
Hypo-allergenic bedding and Egyptian cotton sheets
Bathrooms with hydromassage showers and hair dryers
Wardrobes/closets, LED light bulbs, and electric kettles
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 steps to reach entrance
Handrails in hallways (31 inches high)
Handrails in stairways (31 inches high)
Hardwood flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Double-glazed windows
Humane treatment of captive wild animals
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Some LED lighting used
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Hypo-allergenic bedding
Bathroom
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
More
Air conditioning
Desk
Desk chair
Electrical adapters
Heating
Laptop workspace
LED lighting
Mobile key entry
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
Information provided by the property may be translated using automated translation tools
Access methods
Access code, host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.58 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: EUR 31 per day(328 ft away; open 24 hours)
Late check-out fee: EUR 15 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
We should mention
This property does not have elevators
Frequently asked questions
Is Citystay pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Citystay?
As of 19 August 2026, prices found for a 1-night stay for 2 adults at Citystay on 23 August 2026 start from AED 375, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Citystay?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Citystay?
Check-out is at 11:00 AM. Late check-out is available for EUR 15 (subject to availability).
Where is Citystay located?
Located in Old Town, this hotel is steps from Butcher's Hall, Steen Castle, and National Maritime Museum. Antwerp City Hall and Antwerp Market Square are also within 5 minutes. Antwerp Central Station is 23 minutes by foot and Antwerp (ZWE-Antwerp Central Train Station) is 23 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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