Find Hotel with a Concierge in Arenal Hot Springs

"Overall I agree with other reviews, even the negative ones. We stayed during the low season, so I don’t know what it’s like when the occupancy is 50% and more. We loved how private it felt, and staff were very accommodating and put a lot of care to make us feel very special. Top 3 highlights are amazing view of volcano, staff and thermal pool/swim up bar & jacuzzi. Negatives are like others said, there’s a very busy road just beyond the property, so if you wake up early and hang out on the balcony, all you hear is a traffic noise from there unfortunately. But the volcano view is amazing, so I guess you just have to tune it out. Robes and pool towels need some updating - robe was very worn out and fraying at many parts. Pool towels aren’t as comfy as room towels, which is somewhat expected, but they can definitely improve on making them smell better. Also, maybe because it is low season, I was woken up by cranking noise one morning, most likely doing some renovations in other rooms. I understand it’s the perfect time to do it, but maybe not at 6am. I loved how the jacuzzi areas were set up, but only 1 out of 4 was warm enough for me to sit in - maybe because not enough guests were there to keep all 4 nice and hot, but I wish they let us know about it. You might think I have lots to complain about, but I think they are more about being there in low season. I would still give them 4-5 stars for their excellent services - they went above and beyond, and I would love to go back."

"This was truly a unique experience. I was sad our schedule only allowed us to stay one night, as I would loved to stay several days. Our room had a private pool, huge shower, and was surrounded by lush greenery. The breakfast buffet was good and the town was gorgeous. The staff was very helpful. We did the night hike and saw several tropical frogs, a snake and a sloth. I highly recommend a stay there!!"

"Beautiful property! Large rooms, wonderful staff and lots to do. The pools were great and club rio rafting was a blast. Highly recommend!"

"Extremely clean and eco friendly. Rooms were clean and comfortable. Staff were courteous and helpful "

"Nayara Springs is the most exquisite hotel I’ve ever been to. I would 10/10 recommend this hotel. Grounds are breathtaking, the room and bed are luxurious and the staff is so kind and knowledgeable. Don’t leave Costa Rica without staying here and enjoying their beautiful hot springs beneath the sloths and toucans. My boyfriend and I were comped a free night after a slight mixup. They went out of their way to really make us feel special. Their service, in addition to everything else mentioned is why they are a 5 star rating! Should be 10 stars! "

" everything good"

"You cannot beat the views from the property. Staff was super friendly and food was really good. They have a good breakfast with variety of options. It is about 10 minutes from town so you would need a car or to get a taxi every time you go. Ubers are cheaper. Room was great and spacious, my kids loved the jacuzzi in the room. The only downside is that the tv is out of date and small."

"Beautiful landscaping, clean room, great hot springs "

"Absolutely amazing resort. "