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UMAI PALACE

2.5 star property
Hotel with free breakfast, a short walk to Arequipa Plaza de Armas

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Photo gallery for UMAI PALACE

Exterior
Interior
Standard Room | Laptop workspace, free WiFi
Exterior
Meeting facility

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | Laptop workspace, free WiFi

Standard Double Room

Highlights

Patio
Detached private bathroom
Champagne service
Laptop workspace
Daily housekeeping
Printer
  • 17 sq m
  • Sleeps 3
  • 1 Large Twin Bed and 1 Double Bed

Grand Triple Room

Highlights

Patio
Private bathroom
Champagne service
Laptop workspace
Daily housekeeping
Printer
  • 34 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

View all photos for Standard Room

Standard Room | Laptop workspace, free WiFi

Standard Room

Highlights

Patio
Detached private bathroom
Champagne service
Laptop workspace
Daily housekeeping
Printer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

Highlights

Patio
Private bathroom
Champagne service
Laptop workspace
Daily housekeeping
Printer
  • 24 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Bunk Beds

View all photos for Comfort Room

Comfort Room | Laptop workspace, free WiFi

Comfort Room

Highlights

Patio
Detached private bathroom
Champagne service
Laptop workspace
Daily housekeeping
Printer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Grand Double Room

Highlights

Patio
Private bathroom
Champagne service
Laptop workspace
Daily housekeeping
Printer
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
413 C. Mercaderes, 991088305, Arequipa, Arequipa, 04001

What's nearby

  • San Camilo Market - 5 min walk - 0.5 km
  • Arequipa Plaza de Armas - 7 min walk - 0.6 km
  • Arequipa Cathedral - 7 min walk - 0.6 km
  • Santa Catalina Monastery - 8 min walk - 0.7 km
  • Catholic University of Santa Maria - 4 min drive - 2.3 km

Getting around

  • Arequipa Station - 8 min drive
  • Arequipa (AQP-Rodriguez Ballon Intl.) - 26 min drive

Restaurants

  • ‪Sanguchería de Mercaderes - ‬1 min walk
  • ‪Chifa Mandarin - ‬2 min walk
  • ‪Pollería el Pío Pío - ‬2 min walk
  • ‪Astoria - ‬5 min walk
  • ‪Los chupes arequipeños - ‬3 min walk

About this property

UMAI PALACE

Hotel near Arequipa Plaza de Armas
At UMAI PALACE, you can look forward to free continental breakfast, a free daily manager's reception, and a coffee shop/cafe. In addition to a bar and a business center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this hotel include:
  • 3 meeting rooms, a 24-hour front desk, and coworking spaces
  • Coffee/tea in the lobby
Room features
All guestrooms at UMAI PALACE include perks such as laptop-friendly workspaces, as well as amenities like free WiFi and printers.
Extra conveniences in all rooms include:
  • Patios, daily housekeeping, and printers

Languages

English, French, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (377 square feet of space)
  • Coworking space

Accessibility

  • No elevator

Room amenities

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Electrical adapters
  • Free local calls
  • Laptop workspace
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Frequently asked questions

Is UMAI PALACE pet-friendly?

No, pets are not allowed at this property.

How much is parking at UMAI PALACE?

This property doesn't offer parking.

What time is check-in at UMAI PALACE?

Check-in start time: 11:30 AM; Check-in end time: anytime.

What time is check-out at UMAI PALACE?

Check-out is at 11:30 AM.

Where is UMAI PALACE located?

Located in Historical Center, this hotel is within a 10-minute walk of Patio del Ekeko and Arequipa Plaza de Armas. Museo de Arte Virreinal de Santa Teresa and Casa Ricketts are also within 10 minutes. Arequipa Station is 21 minutes by foot.

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UMAI PALACE Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Corentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel & staff but noisy

The hotel is very nice, clean and fully equipped. The staff is amazing, welcoming and friendly. They manage to help you at any mean. The hotel is also very well located, very close to the center. One problem is: it is located above a bar/club that plays loud music until 2 a.m. so definitely not helpful to sleep well.
Stayed 3 nights in Aug 2025

8/10 Good

Dante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025