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"The best part is the staff there. They are very friendly and take care of you. Location is very nice and the view is beautiful. "

"The hotel is absolutely gorgeous and the staff and service is second to none."

"The ITC Tavleen is a beautiful property nestled on a hill overlooking the Himalayas and the Shivalik valley avout 8 kms from Chail. The serenity and pristine beauty leaves you mesmerized. The property's internal road leading to the meditation room makes for a steep climb but can be done unhurriedly. The sunrise from our rooms were magical. The rooms were large and luxurious. The all day restaurant Mongal's deck is a place where you can enjoy your meals and soak in the sunshine. We loved sipping our coffees at the Cafe on the hilltop, as you unwind and let the evening settle itself into the night. I highly recommend vacation destination. The staff were well.informed, helpful and courteous."

"NOT MONEYS WORTH ! Though the location is well accessible the hotel itself is in shabby condition, staff is mostly untrained. They have a namesake restaurant badly managed , breakfast is a hotch porch of things, menu not planned well. The menu itself was 2 printed papers in a folder. Half of the items were not available. The room we occupied was touted to be the best with jacuzzi. Jacuzzi was not working, it was a patchwork , shabbily repaired at various places, the jets were cracked & broken. The driveway was unkempt and very risky to drive or walk. There were no security railings on various places posing a risk of fatal falls. The stairs going down to restaurant were also broken and shabbily repaired & uneven posing a risk of falling down. This hotel needs extensive remodelling, repairs and redecoration. They were touting this hotel to be a MARRIOTT property … surprising how Marriott gave their name !! "

"Just one word for service and the room amenities--- fantastic. If you really need a luxurious getaway then Oken is the place to go. The food was amazing and the breakfast buffet was too good. The staff was so great and courteous 😍😍. Worth the money.. ♥️♥️"

"Beautiful hotel and wonderful staff. Our stay was excellent. Breakfast was good. Overall great experience."

"Beautiful hotel, very attentive and friendly staff. Nice indoor swimming pool. Excellent breakfast. "

"Decent sized clean room with a comfortable bed. Good choice for breakfast and dinner. Attentive and helpful staff In particular Pooja. Nice swimming pool overlooking the valley, just a shame that it is not heated. Had an excellent massage at the spa ,albeit it was a bit pricey. "

"You can’t beat service professionalism and detail oriented staff in this hotel.. one of the best in business. Will be my only choice in Chandigarh next time"