Find Family Hotels in Arona

"We were self catering but found the kitchen lacked a number of items you would expect. Only one small saucepan and then a giant pan which you could prepare a meal for ten in! More medium sized saucepans required. No peeler for fruit or veg. Could have done with a pair of scissors. Only three of everything..cups, plates etc which was ok as there was just the two of us, but there were only three wine glasses and three small whisky size glasses. Needs some taller glasses for long drinks such as a g & t with tonic! We got by, but the worst thing is unfortunately the lovely balcony overlooking the sea. The view was great but unless you enjoy sitting out all day in the boiling sun then the balcony is a no go area as it is far too hot. Now that could be simply fixed with a parasol to give relief from the sun, but Reception confirmed it was not Company policy to supply a parasol, with an excuse of "safety" being a reason for not supplying one. On pointing out numerous apartments had parasols the response was they are privately owned. Safe for some but unsafe for others??? In Tenerife and any hot country, the sun is not your friend and unfortunately without provision of shade means we will not be back and would not recommend this for those who do not wish to "bake"."

"It was a self-catering apartment in a good location within 20mins walk to the marina and beach area"

"Superb hotel. I’d look nowhere else if coming to Tenerife. Never disappoints. Lovely staff. Well sited. Good food."

"Apartment very clean, light & spacious. Lovely balcony. Pool is beyond belief! Breakfast everything & anything you might possibly want. Excellent!"

"The hotel was lovely staff good near amenities be better if it was an adult only hotel"

"Everything was neat and perfect. "

"Had a lovely stay here what a beautiful hotel staff are lovely and very helpful"

"The hotel has a U-shaped layout with a fairly small central area that felt overcrowded, making it difficult to relax and enjoy the space."

"Lovely stay at Alexande Gala. Room was spacious and clean. Plenty of space at the pool, although sadly some people would claim their spots early and not appear until the afternoon. Staff were friendly and helpful, had an issue with being overcharged on checkout but this was later resolved. Food was OK, a good range but not always to my taste or very warm. Spa was lovely on an overcast day. Central location, just off the beach. Plenty of bars and restaurants very nearby. Great spot to go for a walk to Costa Adeje or Los Cristianos. Only advice is to keep an eye on what you order, all purchases are added to your room and you pay at the end, you could easily overspend if you aren't careful."