"This is the first hotel at which I have stayed that offers an early arrivals lounge. As someone who arrived at the hotel at 8 AM with check-in not available until 3 PM, it was fabulous to have a place to stay that provided coffee, water and cookies. I also greatly appreciated to get the call at 11 AM that I could get into my room. Whenever I go to the Sydney opera, this will be the hotel where I will stay!"